01
The caller gets an answer
A calm intake experience starts when your office is closed or your staff is already handling another matter.
After-hours intake for personal injury firms
Turn injury calls into attorney-ready case briefs.
Audivo answers when your team cannot, follows your intake process, and gives your attorneys a structured handoff they can review quickly. Your firm stays in control of every decision.
Live browser simulation · allow microphone access · no real appointment is created
Team handoff
Attorney reviewPotential new case
IncidentRear-end collision
Incident dateTwo days ago
InjuriesNeck and lower back pain
TreatmentUrgent care visit
RepresentationNo current attorney
Requested timeTomorrow morning
Call summary
Caller reports being stopped at a light when struck from behind. Police responded. Caller has begun treatment and requested a consultation.
Structured from the live intake conversation
Where intake breaks
The call is only useful if the right details reach your team.
A voicemail does not capture treatment, representation status, urgency, or the facts your attorneys need. A generic answering service often creates another callback task. Audivo turns the first conversation into a usable handoff.
02
Your process gets followed
The agent asks the questions your firm selected and knows when a sensitive situation should reach a person.
03
Your team gets context
The conversation becomes a structured case brief instead of an unqualified name and phone number.
The handoff
From first hello to a brief your team can act on.
One connected intake flow, configured around how your firm evaluates and schedules potential matters.
STEP 01
Caller reaches Audivo
The agent answers with your firm’s name and guides the caller through a focused, respectful conversation.
→
STEP 02
Intake gets structured
Incident facts, injuries, treatment, existing representation, callback details, and scheduling preferences are organized.
→
STEP 03
Your team reviews
Your staff receives the handoff, follows your acceptance process, and decides what happens next.
What gets configured
Not a script with your logo pasted on.
The agent is shaped around the questions, boundaries, and follow-up process that make sense for your firm.
01
Firm-specific intake
Choose the information the agent collects for the matter types you handle.
02
Escalation boundaries
Define situations that require a person instead of asking the agent to improvise.
03
Structured handoffs
Receive the essential facts in a consistent format your team can scan quickly.
04
Scheduling workflow
Offer consultation times according to your calendar and operating rules.
Clear boundaries
Automation for intake. Judgment stays with your firm.
Audivo is designed to collect information and support scheduling—not provide legal advice, promise representation, or decide whether your firm accepts a case.
The public demo is a simulation. Visitors should use fictional details; no real consultation is booked from the demo.
✓
No legal adviceThe agent stays within the intake role and the boundaries you approve.
✓
No automated case acceptancePotential matters are handed to your team for review.
✓
Data handling defined before launchProduction retention, access, and integrations are agreed with the firm.
✓
Test before going liveYour team calls the agent, reviews the output, and approves the workflow.
See it before you buy it
A working intake experience, built around your firm.
We create a tailored demonstration first. Call it as a prospective client, challenge the conversation, and inspect the handoff before discussing a rollout.
Common questions
What firms ask before testing.
Does Audivo decide whether we should take a case?
No. It gathers information and creates a structured handoff. Your attorneys and staff make acceptance and legal decisions.
Can it follow our existing intake questions?
Yes. The demonstration and production workflow are configured around your matter types, required questions, escalation rules, and scheduling process.
What happens when the agent reaches its limits?
We define those boundaries with you. Sensitive, urgent, or out-of-scope situations can be directed to your team instead of being improvised.
Is the website demo a real legal intake?
No. It is a simulation for evaluating the experience. Use fictional information; it does not create an attorney-client relationship or a real appointment.
Hear it for yourself
Test the intake. Then inspect the handoff.
The fastest way to understand Audivo is to call it like a prospective client and see what your team receives.